The next Level of Business Outsourcing

According to wikipedia Business outsourcing also known as BPO is the contracting of a specific business task, such as payroll, to a third-party service provider.It is a great way to save cost,increase revenue and reduce risk and overloads.We know that many companies have transferred the part of their business to the developing countries like India,China etc.For years this process is carried on but now the time is changing again to the next level of business outsourcing.That is web -outsourcing ie outsourcing work over the internet to homeworkers,freelancers or other companies agents etc.

If we look at the way business use to be done 50 years back, A firm use to hire people in the location where it use to operate. Then later on to save money and generate more revenue, companies started outsourcing their business to developing countries like India and China. But the companies who could not outsource their business to other countries or who wanted to save more money decided to outsource their work on the Internet. A major airline operating in US hiring homeworkers to provide customer service says customer satisfaction has increased to a great extent by providing service from homeworkers.

Outsourcing work over the Internet to home workers benefits both companies as well as home workers.

For companies
They don't have to pay fixed salaries, provident fund or other employees benefits as they mostly hire people to work from home or thier own locations on contractual basis. They don't have to spend money on office setup, infrastructure, machinery or equipment etc as homeworkers,freelancers work from their own home with their own computers, printers etc. Moreover it doesn't have any limitation and boundaries as company can hire talent from all over the world.

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For Home workers
They work from the comfort of their own home. They set their own schedule. They get more time with their family and friends and more over they work independently for their own. They even earn more money working from home because Companies save lot of money by not paying fixed salaries, taxes or on infrastructure so in return they pass on the portion of their savings to their home workers.

So it is a win win situation for both companies as well as home workers.




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